Shailesh Chandra, MD and CEO of Tata Motors Passenger Vehicles, who took over Tata's car business in April 2020 and grew its India sales nearly five times by FY26

Key Takeaways

In March 2020, Tata Motors sold just 5,676 cars in India, down 68% from a year earlier.

Over the full year FY20, its car sales fell 38%, to 1,31,197, and its share of India's car market was about 5%.

Then the country locked down. Showrooms shut. Factories stopped.

Who Is Shailesh Chandra?

On 1 April 2020, Shailesh Chandra took charge of Tata Motors' passenger vehicle business.

He was no outsider. He first joined Tata Motors in 1995 as a production manager, spent three years at Tata Sons, and came back in 2016 to run corporate strategy. Before taking over the car business, he had been president of its electric vehicle and corporate strategy work.

Today he is managing director and chief executive of Tata Motors Passenger Vehicles Limited.

The Two Bets Instead of a Price War

Most leaders in that seat would have cut prices to win buyers back.

He did not. He made two bets instead.

The first was electric cars. Tata kept backing them when very few Indians were buying them, building a range of EVs well before most rivals had one.

The second was the range itself. Tata widened its line-up with the Punch, a small SUV launched in October 2021, that gave first-time SUV buyers a reason to walk into a Tata showroom.

Both bets needed patience. Electric cars, in particular, took years to catch on.

What the Bets Delivered

In FY26, Tata sold 6,31,387 cars in India, nearly five times its FY20 volume. It sold a record 92,120 electric cars that year. By the second half of FY26, it was India's No. 2 carmaker by Vahan registrations, a position it held into the April to June 2026 quarter.

In electric cars, the lead is wider still. Between April and June 2026, 32,283 of the 82,737 electric cars registered in India were Tatas, about 39%. Demand is now ahead of supply: "In EVs, we are starkly seeing quite a wide gap between demand and supply," Chandra said in July 2026.

Now go back to that worst month of 2020. In March 2026, Tata sold 66,192 cars in India, almost 12 times what it sold six years earlier.

The Boardroom Lesson: The Low Point Is Where the Next Leader Begins

A collapse in sales invites the quickest fix: discounts, dealer incentives, anything that moves cars this month. It can buy a quarter. It rarely builds a business.

A brand's lowest point is not its ending. It is where the next leader begins.

Chandra's answer was to protect the long bets, electric cars and a wider SUV range, when the short-term numbers gave every reason to abandon them.

Common Mistakes Boards Make When a Business Hits Its Low Point

Boards facing a sharp fall in sales tend to make the same three errors.

They buy volume with price. Discounts bring buyers back briefly and train them to wait for the next one. They also eat the money needed for new products.

They cut the long-term bets first. Projects that will not pay for years, like electric cars in 2020, are the easiest to cancel in a crisis. They are often the ones that matter most.

They look outside for a saviour. Chandra had spent most of his career inside Tata Motors. An insider who knows where the long bets are can protect them better than an outsider brought in to cut costs.

A Framework for Hiring a Leader at a Low Point

When we brief boards on a CXO search for a business at the bottom of a cycle, we push for three specific checks.

Why This Belongs in the Boardroom, Not Just the Business Pages

This sits alongside the story we told of Rajiv Bajaj and the Chetak, another leader whose electric bet took years to prove itself. And it is the other side of the story we told of R C Bhargava at Maruti Suzuki, whose market share Tata was among those to take.

The low point is when leaders are most tempted to trade the future for this month's numbers. Boards that hire well find leaders who will not.

Sources

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